The trend is – your own people!
As always I was delighted to be asked by David Opie and the wonderful team at Today’s Media to be a judge on the British Conveyancing Awards.

It’s always something I look forward to, as I am treated to a peep behind the curtain – some of the best property law firms in the country explaining how they operate and providing detailed submissions for us to review. Every year I’m fascinated to discover new methods, new approaches to technology and absolute best practice in the sector.
For the last few years the trend has certainly been for firms to discuss the ways they have dealt with the challenges from the pandemic, both with volumes of work and the tech requirements for firms to operate safely and efficiently while remote from each other. The focus of submissions was very much around new systems, new communication tools and the need for efficient, secure processes.
This year while judging submissions from various regions ‘Best Firm of the Year’ categories, it was noticeable that there was a shift in focus for many firms.
There was still content around implementation of clever technology, however there was far more said about the importance of happy staff. How crucial it is to retain your team. How brave decisions need to be made sometimes around caseloads and pricing. Many firms spoke about reducing caseloads and pushing up their prices, to give their own team the necessary time and space to deal with clients optimally. And of course this then fed into another theme which was the attention firms are paying to the power of positive reviews. Whether it’s Trustpilot, Google or Review Solicitors, there was a clear move to formalise the obtaining of reviews from clients and in the better firms, using that knowledge not just for a star rating, but to inform and guide proactive steps to improve service for the next clients.
The standard across the board was incredibly high – proof that this sector remains one of the most innovative and high quality of them all.
Now – I wonder what next year’s trend will be?
Have a chat with our Business Development team and speak to Alex Holt or Daniel Jones yourself. Discover how you can free yourself from the complexities of legal accounting with the help of outsourced legal cashiering, management accounts, credit control, payroll services and more. Outsourcing can help relieve the stresses law firms face when it comes to efficiency, regulation and compliance. Receive everything you need to run a successful law firm.
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Cashroom provides expert outsourced accounting services for Law Firms including Legal Cashiering, Management Accounts and Payroll services. Our mission is to free lawyers from the complexities of legal accounting by supporting the industry with accurate management information and allowing lawyers to do what they do best – practice law.
We’ve been with Cashroom for quite a few years now, and I would never go back. In any business, and particularly in times of uncertainty, it’s important to control your costs, and that’s exactly what you help me do.




Then it was back onto the streets to wander along to a venue near St Paul’s for a quick meeting with
e access to their own firm’s finances, this raw data can be difficult to decipher into meaningful information that can be used to support the business. Management Accounts provides you with detailed information on budgets, cashflow projections, performance analysis and more. Raw data is transformed into easy-to-read visual illustrations that have the power to add value across the entire business. The right and accurate data gives you more control over what is happening in your firm, and the transparency of management accounts gives firms more control, allows for better strategy planning and helps avoid penalties. This information supports organisational growth and stakeholder management. On top of this, transparency is valued by clients, strengthening client relationships and engaging new ones.
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